Information We Collect
The Faculty of Education and Human Development website collects personal data in the following ways:
- When you submit an enquiry or registration form, we collect the information you provide, including your name, email address, and other details relevant to your enquiry.
- When you subscribe to our newsletter, we collect your email address and consent preferences.
- Our servers automatically record certain information about your visit, including your Internet Protocol (IP) address, browser type, pages visited, and the time and date of your visit. This information helps us understand how our website is used and to maintain its security.
- We use analytics tools to gather anonymised data about visitor behaviour and site usage patterns.
How We Use Your Data
Personal data collected through this website is used only for the purposes for which it was provided:
- To respond to your enquiry or process your registration.
- To send you Faculty news, events, and research highlights if you have subscribed to our newsletter.
- To monitor and improve the security, performance, and usability of our website.
- To comply with legal obligations and University policies.
Data Security and Retention
Your personal data is treated with care and stored securely. Data collected through enquiry forms is retained for as long as necessary to respond to your enquiry, typically six months to one year. Newsletter subscription data is retained whilst you remain subscribed. Server logs and analytics data are retained according to University policy, typically for a period of six months to one year.
Who Has Access to Your Data
Your personal data is held within the University and is not sold, transferred, or shared with external organisations, except where required by law or where you have explicitly consented. Within the University, access to your data is limited to staff who need it to fulfil the purposes described above.
Your Rights
Under the Personal Data (Privacy) Ordinance (Cap. 486), you have the right to request access to the personal data we hold about you and to request correction of any data that is inaccurate. To exercise these rights, please contact the Faculty using the enquiry form on this website, by email to fehd@eduhk.hk, or by writing to the Data Protection Contact, Faculty of Education and Human Development, The Education University of Hong Kong, 10 Lo Ping Road, Tai Po, New Territories, Hong Kong.
Changes to This Policy
The University may update this privacy policy from time to time. We encourage you to review this policy regularly to stay informed of how we protect your data.
Contact Us
If you have questions about this privacy policy or about how your personal data is handled, please contact the Data Protection Contact of the Faculty by email at fehd@eduhk.hk, by post at Faculty of Education and Human Development, The Education University of Hong Kong, 10 Lo Ping Road, Tai Po, New Territories, Hong Kong, or use the enquiry form on this website.