Every student is assigned a programme adviser on enrolment. Your adviser is named on the student portal under My Programme, and stays with you for the whole programme unless you change major.
Your adviser signs off study plans, credit transfer applications, underload and overload requests, and any change to your major or minor. They are also the first person to speak to if you are thinking about deferring or withdrawing — that conversation is confidential and does not commit you to anything.
Advising hours are published on each department noticeboard at the start of every semester. Most advisers keep two open hours a week; outside those, email for an appointment.